Cloud Contact Center
The Contact Center Built for Your Growing Business
Providing a great customer experience doesn’t have to be complex. The little things go a long way, and the big things can turn a happy customer into a brand advocate for life. With the right tools at your fingertips, achieving this is as easy as pressing 1 for sales and 2 for support. CCI’s cloud contact center is easy to implement and easy to use, so you can get up and running right away. Whether you are working from your office or your home, we help growing businesses like yours thrive in the new era of customer experience.
Streamline Your Support and Sales Services
Your business moves fast, so you need tools that keep up. CCI’s cloud contact center is designed to create a simple and seamless experience for employees and customers — from initial deployment to day-to-day operations and beyond.
- Implementation of your entire contact center in a matter of days
- Easy administration of your contact center without the help of IT
- Ramp up call center agents with little or no training on a simple, modern interface
- See exactly what’s happening with flexible analytics and real-time reporting
- Unify voice and digital channels in one simple tool
- Instantly take advantage of new features and functionality
- Use integrations with workflow and CRM tools like Salesforce and Slack to increase productivity