Every business has its own unique voice and data telecommunications needs. CCI takes your list of needs and compares that against a comprehensive list of carrier solutions, carefully finding the most useful and cost-effective solutions…and…CCI’s benefit does not stop with installing services and sending an invoice. With CCI, you have a single point of contact in the sense of an entire team of seasoned professionals ready to assist you in any way necessary at any time of day. Let CCI take the hassle out of telecommunications by managing your portfolio of services with the carriers on your behalf.
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With the right tools at your fingertips, create a simple and seamless experience for your employees and customers.
How to implement your entire contact center in a matter of days.
Your business moves fast, so you need tools that keep up. CCI’s cloud contact center is designed to create a simple and seamless experience for employees and customers — from initial deployment to day-to-day operations and beyond.LEARN MORE
Bring your own carrier to any third-party cloud-based collaboration or conferencing platform solution, including Microsoft Teams, Genesys PureCloud, and more. CCI enables service providers to build a new unified communications (UC) by providing direct routing setup and tools for onboarding, monitoring and reporting. CCI’s service is scalable and a cost effective telephony solution.LEARN MORE
CCI provides a world-class entirely cloud based Unified Communications Cloud Based PBX and Call Center platform capable of servicing carriers and enterprise customers 20 to 20,000 users.LEARN MORE
Businesses use conference calls daily to meet with remote parties, both internally and outside of their company. Common applications are client meetings or sales presentations, project meetings and updates, regular team meetings, training classes and communication to employees who work in different locations. Conference calling is viewed as a primary means of cutting travel costs and allowing workers to be more productive by not having to go out-of-office for meetings.LEARN MORE
CCI offers its customers the best on-net fiber-based offering of any telecommunications provider. From a DS1 to an OC48, CCI can provide your business with the Internet connectivity it requires, whether you are connecting locally or across the nation. Our DIA can support bandwidth intensive applications to ensure reliable, consistent network performance.LEARN MORE
CCI’s Local Dial Tone service can connect your business to over 100 Local Class 5 switches across the United States and over 20,000 local network route miles of fiber optic cable, connecting thousands of buildings in 95 Metropolitan Statistical Areas (MSA).LEARN MORE
CCI offers a total business solution for your Toll Free needs. Not only are we able to provision Toll Free service directly with the Carrier of your choice, CCI is also able to provide you multiple Carrier redundancy through the use of our own, in-house RespOrg.LEARN MORE
For reliable long distance services at competitive prices, CCI offers a total business solution. Available for all your calling needs, long distance uses high-capacity fiber-optic networks to give you the best transmission quality at the best value available.LEARN MORE
CCI’s MPLS is a highly scalable, protocol agnostic, data-carrying mechanism. In an MPLS network, data packets are assigned labels. Packet-forwarding decisions are made solely on the contents of this label, without the need to examine the packet itself. This allows one to create end-to-end circuits across any type of transport medium, using any protocol.LEARN MORE
SD-WAN optimizes office internet for cloud applications and site-to-site VPN traffic. We do this by providing a stress-free way to utilize multiple providers to build a higher-performance connection over commodity broadband.LEARN MORE
CCI’s Enterprise Messaging Services is a purpose-built solution that allows your business to incorporate Application-to-Person (A2P) messaging to customers. Messages are initiated from the application to communicate updates, notifications, password resets, alerts, marketing messages, appointment reminders, booking confirmations, and more.LEARN MORE
CCI offers businesses a suite of next generation VoIP solutions. Built on a robust domestic and international network, CCI’s VoIP solution provides business with the highest levels of service at the best value.LEARN MORE
A WAN is a telecommunication network that covers a broad area (i.e., any network that links across metropolitan, regional, or national boundaries). Business and government entities utilize WANs to relay data among employees, clients, buyers, and suppliers from various geographical locations. In essence this mode of telecommunication allows a business to effectively carry out its daily function regardless of location.LEARN MORE
CCI provides business with a simple to use 4G LTE backup solution, so that when your primary internet goes down, you can remain connected with a 4G LTE Backup. No more lost productivity or lost sales due to internet service problems, finally simply and affordable business continuity.LEARN MORE