Featured Products & Services

Every business has its own unique voice and data telecommunications needs. CCI takes your list of needs and compares that against a comprehensive list of carrier solutions, carefully finding the most useful and cost-effective solutions…and…CCI’s benefit does not stop with installing services and sending an invoice. With CCI, you have a single point of contact in the sense of an entire team of seasoned professionals ready to assist you in any way necessary at any time of day. Let CCI take the hassle out of telecommunications by managing your portfolio of services with the carriers on your behalf.

Below are summaries of the services we offer along with information on how these services can help you achieve the most robust telecommunications portfolio.

Dedicated Internet Access (IP Transit)

CCI offers its customers the best on-net fiber-based offering of any telecommunications provider. From a DS1 to an OC48, CCI can provide your business with the Internet connectivity it requires, whether you are connecting locally or across the nation. Our DIA can support bandwidth intensive applications to ensure reliable, consistent network performance.

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Private Network Solutions

Private Network Solutions like MPLS provide businesses with a robust and flexible network infrastructure to drive efficiency, productivity, and growth across multiple locations. Know your sensitive data is secure and critical applications are protected.

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Business Broadband

Business Broadband Internet is an essential service for modern enterprises that provides businesses with the high-speed, reliable, and secure internet connectivity needed to thrive in today’s digital world.

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5G/4G – LTE Wireless Backup

CCI provides business with a simple to use 5G/4G LTE backup solution, so that when your primary internet goes down, you can remain connected with a 5G/4G LTE Backup. No more lost productivity or lost sales due to internet service problems, finally simply and affordable business continuity.

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Wide Area Networks

A WAN is a telecommunication network that covers a broad area (i.e., any network that links across metropolitan, regional, or national boundaries). Business and government entities utilize WANs to relay data among employees, clients, buyers, and suppliers from various geographical locations. In essence this mode of telecommunication allows a business to effectively carry out its daily function regardless of location.

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Voice Over IP (SIP)

CCI offers businesses a suite of next generation VoIP solutions. Built on a robust domestic and international network, CCI’s VoIP solution provides business with the highest levels of service at the best value.

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Local & Long Distance Calling

Local – CCI’s Local Dial Tone service can connect your business to over 100 Local Class 5 switches across the United States and over 20,000 local network route miles of fiber optic cable, connecting thousands of buildings in 95 Metropolitan Statistical Areas (MSA).

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Toll Free LCR / Redundant Routing

CCI offers a total business solution for your Toll-Free needs. Not only are we able to provision Toll Free service directly with the Carrier of your choice, CCI is also able to provide you with multiple Carrier redundancy through the use of our own, in-house RespOrg.

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POTS Replacement

CCI’s POTS Replacement is a combined wired/wireless network connection device designed to be the primary Internet access for various applications, such as small business/home offices, kiosks, SDWAN gateways, IoT devices, fax connectivity, and alarm systems – anywhere Internet access is needed.

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UCaaS / Hosted PBX

CCI Network Services offers a world-class, fully customizable, cloud-based phone system, designed to service 2 to 20,000 users in businesses, schools, contact centers and more. Our customers can now enjoy the benefits of a powerful PBX while eliminating the need and costs for any upfront, long-term hardware purchase, installation, and maintenance plans.

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CCaaS / Cloud Contact Center

Your business moves fast, so you need tools that keep up. CCI’s cloud contact center is designed to create a simple and seamless experience for employees and customers — from initial deployment to day-to-day operations and beyond.

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AI Language Interpretation (OPI)

With VerbumCall, your business or call center gains the power to provide seamless, real-time language interpretation. Ensure clearer communication and deliver excellent service to all your clients, regardless of their language.

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SMS/MMS Services

CCI’s Enterprise Messaging Services is a purpose-built solution that allows your business to incorporate Application-to-Person (A2P) messaging to customers. Messages are initiated from the application to communicate updates, notifications, password resets, alerts, marketing messages, appointment reminders, booking confirmations, and more.

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Teams Direct Routing

Teams Direct Routing utilizes CCI’s session border control to integrate telephony with Microsoft Teams. It provides flexibility by allowing businesses to customize call plans and scale their infrastructure as needed. With seamless integration and enhanced productivity, it’s a valuable solution for efficient communication.

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SD-WAN

SD-WAN optimizes office internet for cloud applications and site-to-site VPN traffic. We do this by providing a stress-free way to utilize multiple providers to build a higher-performance connection over commodity broadband.

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DDoS Mitigation

Business DDoS mitigation is crucial for protecting organizations from Distributed Denial of Service (DDoS) attacks that can disrupt services and cause significant financial and reputational damage.

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Network Monitoring and Alerting

Monitor the health and performance of your entire network infrastructure in one secure platform. Achieve unified observability in minutes with our agentless collector, automated resource discovery, and built-in AIOps functionality.

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Cybersecurity

Cybersecurity ensures the protection of sensitive data and communication integrity, building customer trust and loyalty. It prevents service disruptions, ensures continuous operations, and maintains compliance with regulations. With CCI, strong cybersecurity will enhance business resilience with effective incident response and recovery while mitigating financial losses from cyber-attacks.

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Please contact CCI today for more information or pricing.

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